How do I port by current home phone number?

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  • Updated 1 month ago
keep my existing phone number?
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David Wagner

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Posted 1 month ago

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Dennis, Mobile Master

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When you sign up with Koodo, you just tell them you want to move your number.  Koodo will just put the port request in for you.  This will cancel your exisiting service.

Note that porting a landline may take a couple days vs a cell number
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TJ Smith

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Regardless if it's Home to WHP or Home to Cell:

1- During Activation; you or the rep must select Keep exciting number. You'll need to fill up the form with the infos as they appear to your current provider.
2- Get a "temporary number" and after the activation proceed with a "port request".

In both cases, outgoing call will be done on the Koodo device while incoming call still goes to the old provider until you get a text confirming the port is done (Home to Cell) or until the WHP rings.

It will take from 30 mins to 48h to be completed.

Good luck mate