I'm away from my provence for the next 10 days so I don't have a way to pay my bill ( I receive cheques from work and pay cash). I read you dial 611 but when I did it kept cutting our whenever it read the options so I have no idea what to press.
You could just leave it the 10 days, and make a late payment. You would possibly incur a small interest payment of less than 2%, but that's about it. As long as late payment does not extend beyond 30 days, there should be no negative issues. You might want to add the 2% to your next payment, to cover the fee.