how do i know if my new phone has been approve

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how do i know if my new cell has been approved
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Posted 2 years ago

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Daniel, Employee

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Hi James! Can you offer some clarification to your question so that we can better answer you or find a solution? Thank you :) 
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Mathieu, Mobile Master

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Hi James,

If you ordered a new phone online,  then the "no good is good news" policy applies. Koodo will e-mail you a confirmation that the order was placed and another once the order ships. 

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