How do I go about switching my phone number from a different carrier to a Koodo phone?

  • 1
  • Question
  • Updated 10 months ago
  • Answered
Photo of Pat Ball

Pat Ball

  • 100 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Do you mean you want to sign up with Koodo? They will take care of the number porting for you.

If you mean you want to use a Koodo phone with your current provider, you may need to unlock the phone first.
Photo of David

David, Mobile Master

  • 93,430 Points 50k badge 2x thumb
Go to a Koodo outlet
Open an account
Choose a plan
Ask to port your current phone number (you will need a bill or credentials from the other provider)

That's about it!
Your current plan and account will be closed, and your current provider will send you a final billing.
Photo of Robert

Robert, Mobile Master

  • 106,774 Points 100k badge 2x thumb
Don't close your old account before porting because this will void the porting. The account will be automatically closed.
Photo of Joe Longmoore

Joe Longmoore

  • 60 Points
How much time do I have to switch my number?
Photo of Allan

Allan, Mobile Master

  • 62,040 Points 50k badge 2x thumb
Keep your account open and it will automatically close when the porting is complete.
Photo of Pat Ball

Pat Ball

  • 100 Points 100 badge 2x thumb
Thank you so much!