how do i get the prompt for unlocking my samsung phone now that i have the unlock code?

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How do i get the prompt for unlocking my samsung phone now that i have the unlock code?
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Amy Drover

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Posted 4 years ago

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Some random Mobile Master, Mobile Master

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You need to turn off your phone and insert a SIM from another carrier. This will prompt you for the unlocking code.

EDIT: It does not have to be an active SIM at all. Any SIM will do as long as it's not from Koodo or Telus. :)
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Amy Drover

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thank you!

but now when i enter the unlock code from the email from koodo, it says it's unsuccessful and i only have 9 more tries!

shouldn't the code from the email work?
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Some random Mobile Master, Mobile Master

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Absolutely, it should! Whatever you do, do NOT go through all 10 tries, because then you won't be able to unlock *at all*.

Please, wait until tomorrow, call again and ask for a new code.
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Amy Drover

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ok thanks so much for your help!
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Chris Petersens

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I'm curious to know if koodo gives you another code. Let us know how things unfold Amy.

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