how do i get the 2g data promotion

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  • Question
  • Updated 4 months ago
I switched one of my phones over to the $55 per month plan. Earlier today, the website said this plan included 2g additional data for 24 months if I signed up by January 15. However, my plan description just shows me as having 1G.
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Lori

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Posted 4 months ago

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Dinh, Mobile Master

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Hi Lori,
How did you switch your plan? in your selfserve? Was it a renewals (hardware upgrade)?
I think the 2GB bonus was for new activation and renewals only.
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Lori

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I switched the plan in self serve. I didn't see in the description that the promotion only applied to new activations or renewals. If that's the case, where is the reward for loyalty?
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Al

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Again i ask, why should they have to do that. And i'm pretty sure account closure/open/fees would apply somehow. Unless waived as part of a promo...
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Al

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omg you guys are missin the entire point of this thread, Am i the only one who sees this? I don't want to have to beg/plead/ask for a better price...just give it to people! like your long term loyal customers
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Al

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To the OP, i greatly apologize for getting this thread stepped on, no harm meant GL with your plan, call Koodo, it can't hurt
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Dennis, Mobile Master

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@Al,

Unfortunately, Koodo has become a carrier where you need to speak with retention in order to get a "better deal".  Just like Rogers, Bell, and Telus
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Dennis, Mobile Master

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@Al,

Unfortunately, Koodo has become a carrier where you need to speak with retention in order to get a "better deal".  Just like Rogers, Bell, and Telus