How do I get my plan back it has been suspended

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  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: suspended

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Tina Auger

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  • frustrated and very angry

Posted 3 years ago

  • 2
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Mitchell Palmater

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You're a monthly customer who was suspended for non payment??
Or your phone is just showing no service....

If you can still make calls to *611 but noone else then you are likely suspended due to non-payment.
You can stay on the line with that number to make a payment for the amount, or to talk to customer service.

If your phone can't even make calls to *611 then you likely are having other phone issues.

Let us know!
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Daniel, Employee

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Hi Tina!

Were Mitchell's answers helpful? Is your account suspended for non-payment or are you having a service issues?

Thanks for letting us know :)

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