How do I get my plan back it has been suspended

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  • Question
  • Updated 2 years ago
  • Answered
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Tina Auger

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  • frustrated and very angry

Posted 2 years ago

  • 2
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Mitchell Palmater

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You're a monthly customer who was suspended for non payment??
Or your phone is just showing no service....

If you can still make calls to *611 but noone else then you are likely suspended due to non-payment.
You can stay on the line with that number to make a payment for the amount, or to talk to customer service.

If your phone can't even make calls to *611 then you likely are having other phone issues.

Let us know!
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Daniel, Employee

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Hi Tina!

Were Mitchell's answers helpful? Is your account suspended for non-payment or are you having a service issues?

Thanks for letting us know :)