How do i get my in store credit when i activate a new tab

  • 1
  • Question
  • Updated 4 months ago
Photo of Ralph Power

Ralph Power

  • 90 Points 75 badge 2x thumb

Posted 4 months ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 103,644 Points 100k badge 2x thumb
Hello Ralph, 

In order to get in-store credit, you need to get your phone at a physical store.
Photo of Ralph Power

Ralph Power

  • 90 Points 75 badge 2x thumb
I did but all i got was a memory card and a usb cable..my instore credit was auppose to be 175.00
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,448 Points 100k badge 2x thumb
What was the reason that's all you got if you were given $175 credit, what did the salesperson tell you exactly?
(Edited)
Photo of Ralph Power

Ralph Power

  • 90 Points 75 badge 2x thumb
She was gonna give me more but said thats all they have
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
I'm curious. 
Which store is it and what was exact offer? 
Say, gift offer amount was $150.  Then some store give you $ 150 gift card,  or $100 gift card plus $50 in-store credit.  Or just in-store credit.

I don't think a memory card and a usb cable cost $175. I hope you still have some instore credit left to use for phone case, protecter... or anything else.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,448 Points 100k badge 2x thumb
Put what store and who the sales person was here and perhaps Koodo can find out what the issue was.