How do I get my bills emailed to me?

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  • Updated 2 years ago
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I get text messages about amounts owing but I want it email, hard copy digital. How do I get them emailed to me? Not seeing any options in self-serve here....
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Hugh John Murray

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Posted 3 years ago

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LairdC

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You don't. You get their notifications text or email and you log into your account to see your bill
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Hugh John Murray

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How do get the email notification then?
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Robert, Mobile Master

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Hello Hugh

Actually there's still the option to receive your bill at home. With the new site, the acess is kinda hidden and very difficult. I sped myself 5-10 minutes untill I found it. Here's how to do

You need to log in on Self Serve > Billing. Once you're on billing, scroll down untill you see <<Can’t find what you’re looking for? Try one of these links:>>. There you will have : Billing adress; click on it. It will get you on the old site where you would see : Change bill type/notification

Once there you will have diffrent options. One of which will be to send the bill home. Keep in mind that it will cost you 2-3$ per month. I don't remember.

Have a nice day. If you can't find it, chime in here and ask once more for help. I'll post some pictures
I get nothing telling me my bill is due!!! This is annoying to say the least. We are encouraged to go paperless but they make it almost impossible and I cannot get a real person on the phone!!!!
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John Patte

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Good luck, Wanda! I've been waiting 10 months for an answer to my question.
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John Patte

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So here's a laugh ... by responding above, I received an automatic no-reply email saying I had earned 75 points! 75 points for what, I don't know. What I do know is that I would like to get a meaningful response to my question. The 75 points just pissed me off more!
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Goran, Mobile Master

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You can select a notification preference when you set up e-billing for email or text. I am not personally aware of whether or not th email itself will have a URL for your e-bill bu all you need to do upon receiving the notification is to go to self-serve either via your browser or app to view and pay the bill. Is it really that big of a deal if there is no link provided to self-serve billing within the email itself?

You get points for forum activity.

Wanda this link will show you how to setup e-billing and choose how you wish to be notified:
http://help.koodomobile.com/my-bill/e...
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Timo Tuokkola, Mobile Master

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It's more convoluted than it would have been 10 months ago, but here's EXACTLY how to do it:
Sign into self serve.
Click the link for the billing page.
Click the link at the bottom of the page that says "view transaction history"
Click on "change bill type/notifications"
Check the box next to "email notifications"
Click the button that says "confirm changes"
Next time, if you don't get an answer to your question within a day or two, assume that it got missed and either bump it or post it again rather than stewing over it for the better part of a year.
(Edited)

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