How do I get a new phone number for my new second phone on my account?

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  • Updated 12 months ago
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I have an account with 1 phone on it. I purchased a second phone and requested a new phone number when I ordered the phone online. Today after receiving the new phone I went online, found the Koodo screen to add a new phone line but, I only have the option to change the current phone's number. How do I get my second line activated? Thank you.
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Patty Fegan

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Posted 12 months ago

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Allan, Mobile Master

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Did you just buy a phone? If so just go to https://koodomobile.com/rate-plans select the plan you want, click get this plan, add a line, then youre all set to go.
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Patty Fegan

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Without being activated?
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Goran, Mobile Master

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You still have your first line that you can use, right?
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Patty Fegan

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That phone is in use by another family member hence, the need for a phone for me.
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Patty Fegan

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I called the 1-844 #. My phone has been activated.
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Goran, Mobile Master

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Alright well in the future if you ever find yourself unable to use a regular phone line, you could place the call using google voice or skype or other VoIP apps as well. Glad it got worked out.
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Robert, Mobile Master

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When you ordered the second phone, did you put add a line? I can't seem to find to request a new phone number.

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Patty Fegan

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Yes, I requested a new line. This is either the 3rd or 4th time I have done this procedure on 3 or 4 different occasions with Koodo.

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