How do I find my account number?

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  • Updated 6 months ago
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Just wondering where I would find my account number. I don't receive a paper bill so I can't look there. I've been scouring through the self serve thing but I don't see it anywhere. I find the new website annoying to navigate.
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Jennifer MacDonald

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Posted 3 years ago

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You can download your e-Bill from Self-Serve. Your account number should be somewhere in that file.
Or call 611 from your Koodo phone, Press 1, enter your PIN, Press 3 and the guy will tell you your account number.
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Charlotte Browne

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Where do I find my pin number
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Daniel, Employee

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Hi Charlotte! When you activate your account, you choose a 4 to 6 digits security PIN for when you contact customer service. Only you know that PIN. Hope that helps.  
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Jason Barkey

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What if I never used that PIN in the whole time I had the phone?
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Jan Hope

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Jason you don't have to use your PIN until you need it. Keep it in safe place or memorize it.
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Betty Stewart

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I cannot remember my pin to pay my bill
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Betty Stewart

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please help me with my biiing
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Ranjan, Official Rep

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Hi Betty - You can easily pay your bill online with your credit card or Visa Debit card by clicking the "Pay my bill" button on the Billing page of Self Serve here

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