How do I discontinue the plan (cancel the account)?

  • 2
  • Question
  • Updated 4 years ago
  • Answered
Can I do it through the website or do I need to call somewhere?

I was trying to find an option for it on the website and wasn't able to find it.

Please help!
Photo of Gabriel Silva

Gabriel Silva

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Cameron Jones

Cameron Jones

  • 6,960 Points 5k badge 2x thumb
You need to call in to cancel, it's not something you can do in self-serve
Photo of Du


  • 3,762 Points 3k badge 2x thumb
if you want to keep the number, make sure you port out...
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
I think Du is saying if you want to keep your number you should port out to the new company instead of canceling your account. Porting out will cancel your account.
Photo of Du


  • 3,762 Points 3k badge 2x thumb
Yup thanks for clarifcation

This conversation is no longer open for comments or replies.