How do I discontinue the plan (cancel the account)?

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  • Question
  • Updated 4 years ago
  • Answered
Can I do it through the website or do I need to call somewhere?

I was trying to find an option for it on the website and wasn't able to find it.

Please help!
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Gabriel Silva

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Posted 4 years ago

  • 2
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Cameron Jones

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You need to call in to cancel, it's not something you can do in self-serve
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Du

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if you want to keep the number, make sure you port out...
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Chad Burr, Mobile Master

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I think Du is saying if you want to keep your number you should port out to the new company instead of canceling your account. Porting out will cancel your account.
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Du

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Yup thanks for clarifcation

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