how do i chat with a koodo customer support worker?

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  • Updated 1 year ago
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My phone was stolen and i need to cancel my plan and deactivate my phone, if anyone can tell me how to get in contact with koodo support on the computer that would be great. thank you.
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Steven Gowers

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Posted 3 years ago

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Chad Burr, Mobile Master

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You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday - Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
L
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Mayumi, Mobile Master

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Your account have to be active if you want to unlock your phone through Koodo.

How do I know if I am eligible to get my Koodo phone unlocked?
http://help.koodomobile.com/getting-started-with-koodo/sim-cards-and-non-koodo-phones/how-do-i-know-...

You can check unlock service through 3rd party, and you could do it cheaper. 
it is so stupid that koodo would cancel my fone that my daughter got me.....n they think there a good company but I don't thidont ...
I'm not gona recamend any of my friends to koodo...
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Allan, Mobile Master

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Looking back at your previous replies you have mentioned here on the forum when you are going to make payments, and that your phone has been cut off.
If you can't manage to make a payment on time you have to contact Koodo directly and let them know of this and see if you can work something out.
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Mayumi, Mobile Master

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They don't cancel/suspend your service without reason.

Do you have a question? Then please post your own question using this link.
https://community.koodomobile.com/koodo/topics/new
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Robert, Mobile Master

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It is not possible to call them from computer. You would need a phone (read public phone) or you could try via Skype. Maybe it'll work since the number is toll free!
I just want to let you know that I don't want you phoning my daughter's phone any more..
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Chad Burr, Mobile Master

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What?

Can iu provide more details?
(Edited)

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