So I called Koodo and tried to get a reps help and it didn't help at all. Im trying to change my voicemail greeting from saying my name to saying the custom message I recorded. I tried going through and pressing 3 then I think 1 then recording a personal greeting but it still only says my name when I call my cell to see if the voicemail greeting changed. I want it to say the greeting I recorded and not my name when people get my voicemail. How can I fix this?