How do I Change my Number After Moving to a Different Province?

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  • Updated 4 years ago
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How do I change my phone number? I moved to a different province and updated my billing address, but when I go to change my number, it asks me to choose a city in the province I used to live in (and not my current one). I called Koodo, and the representative just told me that I only have to change my billing address and that it might take 24 hours to register. It's been 3 days and it still doesn't want to work. Any help is appreciated :)
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Elissa Dow

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Posted 4 years ago

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Sophia, Mobile Master

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You will need to call Koodo, Elissa (*611). They will change your province and number for free :)

Edit: I'm surprised the rep told you that you can change your number yourself... just insist that you are not able to and ask them to do it for you.

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