How do I change my email contact?

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  • Updated 1 year ago
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Frances Cosstick

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Posted 1 year ago

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Sophia, Mobile Master

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Go into self service, click "My Profile", then "Change your email address".
(Edited)
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Dennis, Mobile Master

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Note that your login will still be your old email.  This only changes your notification email
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David, Mobile Master

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I really do dislike the move to using an email address as a username, unless there is a reasonable means to change the username on an account.  I wish systems admins would change to usernames.....
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Dennis, Mobile Master

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I disagree.  Customers are less likely to forget their email.  And it also assures users that no one else will have their email-based username.

A regular user name I use on a set of logins may not be available for other things I login to.  I waste a lot of time guessing logging in.  is it a wrong password or a wrong user name?  Then I try forget password and then Forget username.  Then I have to create another new one all over again
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titaniumtux

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Only method of changing email address used to log into self-serve requires removing the self-serve user profile, then creating a new one with a different email address. Calling 866-99-KOODO will do the trick.