How do I cancel my account from overseas?

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  • Updated 2 years ago
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We have just relocated from Canada back to Australia. Now we're back we want to cancel our account, but unsure how to do this from here, doesn't look like there's an option to do this online? Thanks,
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Darren Humphrys

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Posted 3 years ago

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Dennis, Mobile Master

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You have to call in to cancel. If you want to use your phone with another carrier you may also want to think about unlocking the phone first. http://help.koodomobile.com/getting-s...

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
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Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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ron lion

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it is terrible service to need a phone to cancel service
i too need to cancel and i am indonseasa without any phone service and it will be hard to try and phone to cancel
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Dennis, Mobile Master

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Unfortunately it is the only way to cancel
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David, Mobile Master

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Try calling with Skype or other online phone service for simple contact to Koodo. I understand calls to toll free numbers do not even use Skype minutes.

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