How do I add an additional phone to an existing account?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
How do I add an additional phone to an existing account?
I already have a monthly account and phone, and my partner has a new phone that we want to add to this account. Different phone number, different plan. The phone doesn't currently have a number or an account with any other provider.
Photo of Chris Ashurst

Chris Ashurst

  • 70 Points

Posted 2 years ago

  • 1
Photo of David

David, Mobile Master

  • 93,400 Points 50k badge 2x thumb
You should be able to add a second phone from within your self-serve account by choosing to add a phone, then selecting one.  The only folks prevented from making such a purchase are those on a spending limit program.
Photo of Cameron Jones

Cameron Jones

  • 6,960 Points 5k badge 2x thumb
Or you can go to a Koodo store
Photo of Mayumi

Mayumi, Mobile Master

  • 115,026 Points 100k badge 2x thumb
I believe you have to go to a Koodo store to add another line under your account.
If you order/buy a phone through online, then it's possible to add 2nd linethrough self serve as David said.
Store rep will help you set up a plan and phone number for your partner/2nd line.

Don't forget refer your partner before sign up.
More detail :