How do I add a replacement used cell with a new sim card to my existing prepaid account

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  • Updated 3 years ago
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Andrew Soutter

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Posted 3 years ago

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Ahmad

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Log into self-serve and go to "change sim card" under your profile. Once you complete the process, put the new sim card into the (compatible) phone and you are good to go.
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Candice A Johnson

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but do u have to activate the sim first or??4
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Mayumi, Mobile Master

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Are you currently prepaid customer?
If your replace phone uses different size SIM card, you need to upgrade your SIM card through self serve.

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