How do i activate new sim online

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  • Updated 3 months ago
  • (Edited)
just got sim card today by canadapost.how can i activate through self serve?it is postpaid connection.i was old customer of koodo.when i tried to create account on self serve it is showing My email id is already registered with them .
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rinto

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Posted 3 months ago

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Mats

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The sim card should have already been activated. If it wasnt then you are going to have to contact Koodo to activate.

You should have received an email from Koodo and in that email you click on the link to set up your self serve account. Also going to have to contact Koodo to fix this.
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Dennis, Mobile Master

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The sim should come with a letter with how to login to your self serve.

It may activate a bit later (a day or 2) but you can contact Koodo if you need the sim activated right away