How do I activate my NFC SIM card online?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I just got my new sim card and was told to activate it online,but when I go to activation page it keep skipping to my balance page,is there another solution to activate it?Im using Samsung s6 unlocked thanks in advance
Photo of Avni Ismail8

Avni Ismail8

  • 130 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 111,018 Points 100k badge 2x thumb
Did you log in > Phone service > Change SIM Card > submit > then back to main/balance page?

Try clearing browsing history and try again.
If you still have issues, you have to call Koodo. *611 from your koodo phone,option 6 for tech support.
Tell them you tried change your SIM through self serve, but system didn't let you.(it keep skipping to my balance page). They will help you :)
You might have long wait time...

This conversation is no longer open for comments or replies.