How come my data usage circle chart says 62mb used - but when I click on the details it says 17mb?

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  • Updated 3 years ago
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I just switched my wifes phone to Koodo and when I look at her usage (after 3 days) the circle (pie chart shows 62mb - and she got the 1/2 used text) then when I click details it only shows 17mb used in the 3 days.  Any thoughts?
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Barry

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Posted 3 years ago

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Mitchell Palmater

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did she get the half used text 3 days ago??
It resets every billing cycle =P
gotta ask the obvious questions first. =P
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Ahmad

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The only reason I could see is that the detailed information of the data is more delayed but when you see the 62mb its what you actually used but the details just aren't there yet
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5s

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I provided similar suggestion not to long ago that was followed by Koodo Employee, who wrote that "Koodo data measured real time" now.
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Barry

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Yes looks like the pie graph was current and the details was behind as the are the same now.
I guess the phone did a massive update - as my wife has never had data before and hasn't set up any email yet.
Others mention a 10 day grace period- anyone know if that is still in affect?
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5s

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Yes 10days from date of purchase.

That big jump in data could have been phone updates. It happened to me when I bought my iPhone. Two days later my phone upgraded to new operating system.

Are you comparing the phone data readings to the Koodo readings?

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