I currently have three phones on my account and was going to add a 4th one but when I try to add it it says that I have to pay off my tab first. When I first signed on with Koodo I was told that I could have up to 5 phones. Am I doing something wrong?
If it's asking you to pay off your tab, then you are trying to upgrade your phone or plan.
I believe that you can add another line under your account is to go to a Koodo store.
If you use online to purchase phone or plan, the system
Will recognize it as upgrade.