how can ni get a pdf copy of my bils from Jan 2014 to Aug 2014

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lakhyan lakhyan

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Posted 2 years ago

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Mathieu, Mobile Master

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Your going to have to call Koodo using *611 from your mobile phone for this. You can only get bills up to 16 months back online, it is your responsibility to download them and save them yourself, but Koodo may be able to help you out, but no garantees. 
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Anna

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Hello! Like Mathieu explained, you have access to your last 18 bills (18 months) through your self-serve account. For anything over that, we will need to send in a request and have them mailed to you. There is a $5 fee per bill. If you want them from January to August, it will cost you $40 (8 months). If you want, you can send us a detailed e-mail on this secured link http://koo.do/11eMLdy and choose "Social Media" as a category. We will be more than happy to assist you!

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