how can I track my 1000 LD min. Bonus?

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  • Updated 1 year ago
  • Answered
in call details show me all call details Local +international LD call. how can i track how many minutes i used out of 1000 LD min. bonus plan?
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Bhupi

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Posted 2 years ago

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Goran, Mobile Master

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I would surmise via self-serve. Does it not show up there ?
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Bhupi

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self-serve show me my all Local and LD call together. i have unlimited call in Canada + 1000 min. LD. but can not track how much minutes i used from my 1000 LD call.

is there any way i can put stop ones i used my 1000 LD minutes? or any other way to track my 1000 min LD usages?
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Goran, Mobile Master

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Unfortunately there is no way to actually stop except by not calling anymore. I'm not aware of another way to have it automatically tracked outside of self-serve. You'd probably have to do I manually then and just add it up as you use the minutes.
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Bhupi

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as i know "1000 LD Bonus minutes" is an extra addon. Koodo suppose to provide my usage track info in advance before charge me additional charge.
for now what i see in self-serve is all my LD call and Canadian call "0 minutes out of unlimited" (include LD). i activated my line 2 days before and i am new customer with Koodo so don't know how its work.
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Chad Burr, Mobile Master

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Have you made any long distance calls yet? Not sure but I think another fracker will appear once you've made a n international long distance call. Long distance calls within CANADA don't count.
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Bhupi

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i did in past 2 days.  i made almost 10 LD international call. but as mention its show me in self serve "0 minutes out of unlimited"
(Edited)
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Shabahat Shakeel

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I have the same plan with unlimited Canada wide calling and 1000 International LD minutes. I also can't figure out how to keep track of 1000 International calling minutes. 
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Ivan, Mobile Master

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Manually, for now.
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vtecman

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Same here
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Goran, Mobile Master

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Manually as said above.
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Mani

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Let me know if there is a fix applied Koodo. I cant view 1000 LD minutes usage. I am new to Koodo, just wondering if this 1000 Intl LD min Bonus V2 is one time or is it applied every month?
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Goran, Mobile Master

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There appears to be no actual timeline for it. You'll just have to count manually indefinitely. It is 1000 minutes each month.
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Mani

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Thanks Goran!!