How can I get my previous monthly plan back?

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  • Question
  • Updated 5 months ago
I just upgraded online yesterday, ordered new phone and had to select a monthly plan with it. I chose the same $45/month plan I previously had, but now I realize it is not as good as my old plan for my purposes. How can I get my previous plan back?
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cheryl

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Posted 5 months ago

  • 1
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Goran, Mobile Master

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If the plan no longer exists you cannot. The best you can do is immediately send a private message to Koodo via Facebook Messenger or DM via Twitter explaining the situation and asking for it back.