How can I get help without having to pay for it?

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  • Updated 1 year ago
Vacation Hold
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Ellie Hunt

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Posted 1 year ago

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David, Mobile Master

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Depends on the help you want. You can ask questions here, and the community will do its best to answer.
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Mayumi, Mobile Master

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You can't change your plan to "Seasonal Hold" through self serve. 
You will need to contact them. And they will not charge you since this is something you can't do it by yourself.
Note: Changing to Seasonal hold is plan change. So, you will need to pick up a new plan when you came back. If you have a grandfathered, then you will not get it back.