How can I discontinue my service. I mean close my account?

  • 2
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

How can I close account with Koodo?
Photo of altaf hussain

altaf hussain

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 2
Photo of BobTheElectrician


  • 57,392 Points 50k badge 2x thumb
Call customer service. There is no way to do it online, unless you are porting your number to another service, in which case your account will be closed automatically once the transfer is done.

If you are thinking about moving to another provider eventually, best to get your phone unlocked before cancelling service.

611 from your cell or 1-866-995-6636 / 647-788-4337 from any phone.

This conversation is no longer open for comments or replies.