How can I contact Koodo from my phone? It has no service and *611 won't work.

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  • Updated 2 years ago
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Charlotte Harris

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Posted 2 years ago

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Mayumi, Mobile Master

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Was it working before? Did you try restart your phone?
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Charlotte Harris

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I have been out of the country for a couple of months and it hasn't worked ever since I've been back. I have tried restarting my phone and resetting the network settings....
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Bernard, Official Rep

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You can ask your question here Charlotte. Lots of help can be had depending on your question.
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Charlotte Harris

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I have read that I need to call *611 to have my phone reconnected.... I had no notice to tell me that my phone had been disconnected.... So I don't actually know if thats what happened....
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Bernard, Official Rep

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looks like we have tried to get in touch with you over the last 2 months for outstanding payments. From what I can tell, we sent a letter an SMS and left a message at the 'alternate contact' # we have on file for you. Send us a private message on Facebook so we can look at further into your account.  

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