how can I change roaming addon?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: No longer valid due to Easy Roam

I have obtained 10 day US roaming add-on for unlimited text and minutes and in the middle of this term I would like to change it to 10 days data + minutes add on (but I do not want to purchase a new add on). How can this be done?

Photo of Janis Tenteris

Janis Tenteris

  • 140 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 204,060 Points 100k badge 2x thumb
Unfortunately you're going to need to call in to customer service and explain that you got the wrong add on and need to change it. It's not something you can do yourself via self serve so there will not be a charge to have a rep change it for you.
Photo of Janis Tenteris

Janis Tenteris

  • 140 Points 100 badge 2x thumb
Thanks a lot for the advice, it worked

This conversation is no longer open for comments or replies.