how can I activate sim online

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  • Question
  • Updated 9 months ago
Can anybody tell me how to activate koodo sim card online. I am monthly customer. I bought a new phone and got a nano sim card.  
Photo of Asoka Kanumulle Gedara, Custodian

Posted 9 months ago

  • 1
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Goran, Mobile Master

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Unfortunately you cannot switch sim cards yourself anymore. You will have to call in or send a private message to Koodo via Facebook Messenger or DM via Twitter.

You can still use your old sim card if it fits as well without needing to switch to the new sim card.
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Michael Song

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Will the switching of sim cards via self serve be available again in the near future or is it gone for good? Thanks
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Timo Tuokkola, Mobile Master

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Yes. It will be available again or it's gone for good.
My money's on the former, since koodo would much rather customers didn't call in at all, but until it happens, nobody can tell you for sure.