How can I activate seasonal hold plan using self serve ?

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  • Updated 2 years ago
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I am a monthly plan user of koodo mobile. I am traveling out of Canada for 2 months.I am trying to find seasonal hold plan on self serve option but I cant locate it.If someone can please guide me how can I activate seasonal hold plan using self serve option I will be really thankful.
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Aniket Dhepe

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Aniket,

You are unable to add a seasonal hold through self serve. To get one, you will need to call Koodo and speak with the representative. Do note that you will loose your current plan if you get a seasonal hold.
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Bernard, Official Rep

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@ Aniket, you are on plan that is no longer in market and indeed will lose it if you put your account on seasonal hold. The savings, based on your current plan, would only be $15 a month, so it may or may not be worth to do it. It's your call though.