How can I access additional LTE bands on my koodo LG X Power?

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Hi

I am travelling to Denmark with an unlocked koodo phone. However, I cannot access the LTE bands required to use LTE in denmark which are Band20-800MHz, Band3-1800MHz, or Band7-2600MHz. The phone hardware says it supports these bands, but I cannot activate them. How can I go about doing that?

Thank you for any responses.
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Steve C

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Posted 1 year ago

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Robert, Mobile Master

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Hello Steve.

Do you have 3G but no LTE?
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Dinh, Mobile Master

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@Peter: the OP had problems with LTE bands, so I assumed you had similar issue.
How was you call/text. Can you do it. Can you access data on 3G?

The LG X Power had limited LTE bands, Irish carriers might not have something to support.
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peter

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Yup I have calls and texts but only 2g data
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Dinh, Mobile Master

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@peter: Well, It might be the limitation of the phone with carriers LTE network there.
Have you tried to put your SIM in another phone and see if it can pick up any LTE/3G networks? I searched vodaphone there. It seems they are using different LTE bands  https://www.frequencycheck.com/carriers/vodafone-ireland
(Edited)
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peter

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Sim works fine in the other phone. I am using 3 mobile. Is there any software solution to this problem. Or does the phone just not work on lte?
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Dinh, Mobile Master

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It is a hardware problem, I believe.
I don't think there is a software patch that could help. You could try to switch to another roaming carriers there and see if the phone could pickup any 3G/LTE at all, just in case.

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