Home Phone question

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  • Updated 1 year ago

Good day,  just looked on to get my current invoice and seen the Home Phone Promo.  From what I see it looks like the Hub uses a SIM card to connect to the cellular network?  Just wanting to confirm this is NOT a VoIP service.  How is 911 Handled?  Will it also support FAX send/ receive?


Thank-you


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Darcy Parker

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Posted 1 year ago

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Allan, Mobile Master

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Not VoIP, purely just a sim card connecting to the network.
For 911, the hub has a backup battery for when the phone goes out. The battery supports 4-5 hours of talk time and 24 hours of standby time when unplugged.
It does not support fax.

If you have any other questions feel free to ask or refer to the FAQ here:
http://help.koodomobile.com/plans-add-ons-data-and-other-services/koodo-wireless-home-phone
(Edited)
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Darcy Parker

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Perfect - Thank-you.  I tried to edit about the power back up but I see that in your response.  Can you give any details about why it would not work for FAX?  - Not critical to my decision.
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Allan, Mobile Master

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I believe that mobile phones convert the signal differently that landlines so when you send a fax you will get distortion through the travel and it won't be received right.
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Dennis, Mobile Master

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What's a fax?
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titaniumtux

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You can't send fax or do any dial-up (point of sale, etc.) over Koodo wireless home phone. The cellular network will not support it.

As an alternative, the cellular network supports data, so you can do all those things through alternative means through the internet, but not through Koodo's wireless home phone (which is cellular only). It can do anything a basic 2G/CDMA phone can do (which is phone calls with number display only, voicemail, etc.), except text messages.

(Edited)
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Darcy Parker

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One more question - if I opt for a new number instead of porting from SaskTel - Can it be an unlisted number?  Real tired of all the telemarketing calls.


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Allan, Mobile Master

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All cell phone numbers are "unlisted" but some telemarketers go through a random process to call numbers and it is possible to get calls from telemarketers, you just won't get them very often at all.
(Edited)
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titaniumtux

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All cellphone numbers are unlisted by default (unless you bribe the yellow pages to list the number on a separate contract).
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Darcy Parker

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Ok, So opting not to port my current landline home number I will get a cell number?  Does Koodo share (or sell) its database with advertisers or telemarketers?
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titaniumtux

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@Darcy: if you don't port a number and get a new number, it'll be a Telus/Koodo/Public wireless prefix number (that could potentially be ported to a landline at a compatible address). Koodo won't sell its phone number database to 3rd party telemarketers, but may text you its in-house promotions. Since the Koodo home phone doesn't send or receive texts, you probably wouldn't get any marketing to that line.

On a separate note, agreed with Allan, nothing stops telemarketers from randomly calling numbers that have a Telus wireless prefix. Unsollicited calls to the Koodo home phone will be insanely rare.

(Edited)
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Darcy Parker

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Thanx All.  I think I set.