home phone

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  • Updated 1 year ago
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got the home phone last week.  However, when someone calls us, the phone does not ring and the email does not pick up.  the caller just hears ringing at their end but we cannot hear it in the house.  
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Dan Boudria

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Posted 2 years ago

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Sophia, Mobile Master

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What do you mean the email does not pick up? Can you call out using the wireless home phone?
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David, Mobile Master

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Did you port your number from another supplier?
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I have problem with my home phone I cannot received any calls pls help me with this port number number with other providers.
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David, Mobile Master

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It can take 3 days for a port to complete. You should still be able to receive calls on your old connection until your previous provider completes their end of the task.
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Tracy R Ruth

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I am having the same issue.  It doesn't seem my phone number is transferred over to koodo yet.  But the rep said it would only take a couple of hours, not days.  I've been waiting a day and a half now.  What number can I call to check the status???
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Alaa, Employee

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Hi Tracy! If you were looking to bring over a home phone number, it takes a few business days. If it was a cellular number, then the average delay is a few hours.

Was it a home phone number?