Home phone data charge

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  • Updated 1 year ago
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I was charged $0.15 for data use on my Koodo home phone. I now it's not a lot of money but I don't understand how I can be charged for something that my home phone can't even do...
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Nicole

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Posted 1 year ago

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Dennis, Mobile Master

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Download your detailed PDF ebill and it will shed more light on the charge
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Bernard, Official Rep

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Nicole, can you pls send us a private message on Facebook so we could log a ticket? That line has a block sms/mms on it yet it seems a text message was received somehow. There is no screen on the hub to read it and this shouldn't happen. Thanks for the heads up and for sharing it with us!
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Nicole

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So someone (who I can't even figure out) tried to text my home phone and I get charged $0.15? How am I supposed to control someone texting my home phone?
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Dennis, Mobile Master

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Like Bernard said above, it shouldnt happen and they would be eager to fix this for you.  Just contact Koodo  via a private message on Facebook
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Bernard, Official Rep

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No. As I mentioned there must be a glitch. Each home phone line comes SMS and data block. This is the first I've ever come across. 
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Selena Beth Harris

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Yes this just happened to me i notice this weird charge on my home phone for 4.99 and it says it is from store application and lasted 20 minutes this is a problem if i have to worry about data charges on my home phone now
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Dennis, Mobile Master

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You can send a private message to Koodo on facebook or twitter and they can finx this for you Selena