Hi what do you do if you haven't received your phone bill

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  • Updated 4 years ago
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I get my cell phone bill by e-bill and I haven't received it for the month of October and I am not sure what to do about getting it.
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Cynthia Giggie

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Posted 4 years ago

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Dennis, Mobile Master

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If you log into Self Serve you should be able to find your ebill there
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Chris Petersens

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Have you been getting it? Is it an ebill or paper bill?
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Cynthia Giggie

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Yes I have been getting it right along, never had this happen before. I get it by e-bill
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Chris Petersens

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I think there might have been a glitch. I didn't get it either.
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Dennis, Mobile Master

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Are you guys talking about the notification email or the actual ebill?

http://community.koodomobile.com/kood...
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Jorden, Mobile Master

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I find email notifications aren't the most reliable, best idea is to check each month about a week after your billing date. The bill should be there notification email or not.
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John Lee

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Or the text messages notification. That has never failed me.

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