hi I want to know why im being charged for incoming calls? I am truly unp[leased as I was told I would not be.

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  • Updated 4 years ago
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I would like to know why i am being charged for incoming calls. I was told I could have unlimited incoming calls but only 180 minutes of outgoing. On my bill I see that I am being charged for incoming calls. I would like to know why as this is not what i was promised.
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Justin Young

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  • not happy/.

Posted 4 years ago

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Jonathan I, Mobile Master

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What plan do you have and who did you speak to that said it was unlimited incoming?
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Justin Young

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i have the 30 dollar promo from a couple years ago.
and every agent i have ever talked to from the koodo store in my town told me. that its free unlimited incoming calls.

so its not meant to be? because thats dishonest and I really am displeased to hear that,.
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Jonathan I, Mobile Master

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Ah. There has never been a $30 plan that included unlimited incoming calls. Don't know why they would tell you that. You could always add it for 10 bucks but that's about it.
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Justin Young

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hmm thats not what they told me. I guess i will have to talk to the rep in person.
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Timo Tuokkola, Mobile Master

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This is the first time in two years you've looked at your bill?
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Justin Young

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lol no. but its the first itme its been stupidly over.

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