Hi there, how can i use a phone from china and it is 3G. I put my sim card and it says no sim. I try to put apn and still not working

  • 1
  • Question
  • Updated 11 months ago
Photo of Wilfredo Sison

Wilfredo Sison

  • 110 Points 100 badge 2x thumb

Posted 11 months ago

  • 1
Photo of rikkster

rikkster, Mobile Master

  • 68,464 Points 50k badge 2x thumb
Hi Wilfredo, can you tell us which model phone you have?

Edit: Leagoo M7 seen from your other post. According to the manufacturers site, I see two versions; E and A. If you have the 'A' version, it should work with Koodo on 3G only. The E version is not compatible with Koodo's network.

http://www.leagoo.com/mobile/M_Series/M7.html 
(Edited)
Photo of Wilfredo Sison

Wilfredo Sison

  • 110 Points 100 badge 2x thumb
Its Leagoo M7 and Doogee X30. Thanks for your reply
Photo of Wilfredo Sison

Wilfredo Sison

  • 110 Points 100 badge 2x thumb
Thank you boss, i will try again. So do I just follow input the apn of koodo right?
Photo of rikkster

rikkster, Mobile Master

  • 68,186 Points 50k badge 2x thumb
First, verify which Leagoo M7 you have. The A or the E version. 
For the Doogee X30, yes, enter the APN settings and save them. No need to restart/reboot the phone.
Photo of Wilfredo Sison

Wilfredo Sison

  • 110 Points 100 badge 2x thumb
Its leagoo M7 os 2.1 E_20170524-- is this means version E? I already went to koodo technician and they afe the one put apn still not working
Photo of rikkster

rikkster, Mobile Master

  • 68,186 Points 50k badge 2x thumb
I think you may have the E version Leagoo M7 which is not compatible with Koodo's network. Check the box the phone came in. Sometimes the model and version numbers are printed there.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,356 Points 100k badge 2x thumb
Rikkster's advice aside, if the phone says "no sim" it means the phone cannot physically read the sim card. If it can't read the sim card then it can't connect whether it's compatible or not.