Hi i see some new plans and i would like to switch to one of those, however i dont that option when i tried to switch it on self service.

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Elaine Leung

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Posted 3 years ago

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Robert, Mobile Master

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It is not possible right now. This functionality will come somewhere in May. Please give Koodo a call to make the change

Dial *611 from your cellphone or

Here are a list of option available to you

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Chad Burr, Mobile Master

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For the time being, existing customers need to call in to Koodo to switch plans.

Also if you have any outstanding tab balance, you'll need to pay that off before you can switch.

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