Hi I paid my phone and the service it still not working

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  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: reconnection

I don't know what's wrong I have full bars but I can't call text or use data
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Julia Jezak

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Posted 1 year ago

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David, Mobile Master

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If it was cancelled due to late payment or non-paynmnt for a period, you also need to pay a reconnection fee, and contact Koodo to have it reconnected.
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Paul Deschamps, Mobile Master

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If you've done that already try turning the phone off and powering it back on.

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