Hi, I need to discontinue my phone plan, please tell me how to go about this. Thank-you. I no longer want this phone number in service

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  • Updated 1 year ago
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Hi, My name is Judy Bates,  e-mail abcd.1234@hotmail.com  I would like to cancel my plan for the number 111 222-3333.  Please give me instructions on how to go about this.  Thank-you.
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Judy Lawrence Bates

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Posted 1 year ago

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Sophia, Mobile Master

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Hi Judy, you will need to call Koodo to cancel. Dial 611 from your phone and speak to a rep :)
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Judy Lawrence Bates

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I do not have access to the phone, I just have the bill in my name.
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Judy Lawrence Bates

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I have tried the 1 866 995-6636 number with no success
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Allan, Mobile Master

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Alternatively just click on this link: https://m.me/Koodo
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Dennis, Mobile Master

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Judy the call center opens at 9am
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Dennis, Mobile Master

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Judy the call center opens at 9am
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Judy Lawrence Bates

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I have been trying to get through all day
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Dennis, Mobile Master

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Unfortunately this is the only way to cancel.  There should be an option for them to call you back.  I advise that you use the call back feature

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