hi, i lost my iphone 6 but i have still a balance.wat shud i do?

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  • Updated 1 year ago
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jela

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Posted 1 year ago

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Dennis, Mobile Master

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When did you lose it?  Did you try Find My iPhone to track down your device?
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jela

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dis morning..i ride uber but d driver says he didnt find phone onhis car. i try to find my i phine but i cant track it.
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Dennis, Mobile Master

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If you feel that the phone cannot be found, I would log into self serve and report it lost/stolen.  This will suspend the device so the no one can use your sim to call, text or use cellular data.  However you will still be responsible for the regular monthly plan charges.

Note that once you do this you wont be able to use Find my iPhone since the phone will be disconnected from the Koodo network
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Goran, Mobile Master

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Sadly if youre not able to find it with find my iPhone or anything else and if you cannot find it, you will end up having to finish paying it off and buying a replacement phone.