HI I just saw a charge on my visa of $34.95 and I dont have an accoutn with koodoo what should I do? KOODO MOBILE PAC EDMONTON AB

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  • Updated 2 years ago
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Charge on my visa
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Jacques Monier

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Posted 2 years ago

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Bernard, Official Rep

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Best to call your credit card company and inform them of the issue and ensure no one has used your card without your consent. 
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Anna

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Hey Jacques! Were you able to clear
everything up with your bank? We have security procedures put in place to
prevent any fraudulent activities, and so the billing address in the
account must match the billing address associated to the credit card for our
system to accept the payment. If you have any doubts, I would suggest giving a
call to our customer service so they can investigate this further!
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Samuel Rad

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KOODO TOP UP REAPPROV EDMONTON AB
$5.75 was also charged on my visa when I am paying my bills every month on a monthly account. Why do I see this charge?