hi i have a promo from my email account i was wondering how do i add it on ??????

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  • Updated 1 month ago
I have a promo code that was sent to me. When i was ordering my phone and picking my plan it never allowed me to add it on so can i still use it ????
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Lyndsay

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Posted 1 year ago

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Allan, Mobile Master

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What exactly does the email say?
If possible could you take a screenshot of it and leave out the promo code and/or any personal details?
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Ranjan, Official Rep

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Hi Lyndsay - promo codes are only redeemable in-store at the moment. We're looking to make the functionality available for online orders later this year.
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Ranjan, Official Rep

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..but, as Allan suggested, if we can see what exactly you're talking about (i.e. what kind of promo code) we can provide more info. on what exactly you can or can't do with it. Let us know! :)
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Oleksandr Akymov

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Hi!
I have a similar problem with my promo code. After all of the steps, I kliking on the "Check out" button, and receiving message: "Whoops! Something went wrong. Please try again".
How can I solve this problem?
Thanks! 
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Mats

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You are probably going to have to contact Koodo and have them solve your problem with your promo code. Use the links at the bottom of the page to contact them through Facebook/Twitter/ or by calling in.