Hi ! I don't getting acess my self serve and I need to pay my pill today . How I do ? My number is XXX-XXX-XXXX.

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Hi ! I don't getting acess my self serve and I need to pay my pill today . How I do ? My number is XXX-XXX-XXXX.
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Maria Costa

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  • frustade

Posted 1 year ago

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Robert, Mobile Master

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Hello Maria. 

Why can't you access self serve? 

Also you can pay via your bank. More info here : http://help.koodomobile.com/my-bill/billing-and-payment-options/how-can-i-pay-my-bill
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Ranjan, Official Rep

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You don't have a valid profile created Maria. And the email we have on file doesn't match what you've used for this community. We'll need to validate you as either the account owner or an authorized user and can then help reset the profile. Please send us a private message on Twitter or Facebook for us to help with this.

With regards to your bill, you can also pay via phone by dialing #123 from your Koodo phone and select option 3 to pay via credit card. 
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Daniel, Employee

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Hi Maria! We had to remove your phone number from this post in order to protect your personal information. Hope your issue was resolved :)