Hi Dear Koodo , I am presently in Casablanca , Moroc

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  • Updated 3 weeks ago
I am In Casablanca Morocco until April 9 2018 . I don't have no network therefore no incoming texts or calls. 

I know that there is Easy Web but I need this resolved in a better way . I did telephone Koodo before I went on my holidays and thought everything was good . Well to be honest it's not . I,m not going to pay $10 a day It makes no sense. My cellphone number is 519 242 7977 and my email is vellagiovanni@yahoo.ca  I would appreciate this resolved better I was told I could send texts for 60 cents each and make calls for  $2.50 and now I have nothing .
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Giovanni Vella

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Posted 3 weeks ago

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Sophia, Mobile Master

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If you can't connect to the network, you won't be charged for easy roaming, Giovanny. Have you enabled roaming on your phone and in self service?
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David, Mobile Master

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Koodo does not offer Easy Roam in Morocco, so IF you can connect to a network, it would be at pay-per-use rates, anyway. However, it may well be that Koodo has no roaming partner at all in Morocco, and you may need to get a local SIM and put it in your phone once the phone is unlocked.
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Goran, Mobile Master

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Here is info for prepaid sim cards in Morocco if you're having issues. It's extremely cheap. Like a dollar a gig cheap. You can use a VoIP app to call back to Canada if you need or get called.