Hi, can I retroactively apply a long distance plan? I ended up calling the US from Canada and the charges exceed the monthly plan cost.

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  • Updated 9 months ago
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Retroactive long distance
Photo of Norman


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Posted 9 months ago

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Photo of Erwin


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Hey Norman,

As it turns out, Koodo or any other carrier in Canada cannot retroactively add any plan or add-ons and take off any additional charges.
Photo of titaniumtux


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You cannot change the past...not with Koodo, not with anybody :D