Archived and Closed
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Maybe you should find out what the problem is before giving snarky comebacks. Yes, you have a contract signed by may daughter. But I also have an email from your company cancelling the service on/around the same day. You cancelled it because you would not accept my foreign credit card. But that didn't stop you from charging the deposit. 7 months later you are demanding a further C$500. And I'm explaining that you've made a mistake and would like you to correct it. Instead, you've gone to a collections agency. Is that good customer service?