Hey am just wondering about tax exempt on my account cause am First Nation

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Edward Panamick

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Posted 2 years ago

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rikkster, Mobile Master

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Good question, Edward. According to what's mentioned in the link below, you must present to the vendor a Certificate of Indian Status card (status card) or the Temporary Confirmation of Registration Document (TCRD). GST/HST relief would apply if you paid for a service performed off a reserve and you presented the proper document to the vendor. When you registered with Koodo, did you present your status card as ID?

http://www.cra-arc.gc.ca/tx/bsnss/tpc...
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Barbara Miller

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Thank you Titaniumtux. I have done that over and over. They honour it for a while and then they sneak it in on my bill again. It's frustrating.
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Ivan, Mobile Master

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I don't think anyone sneaks it in on purpose - it must be some kind of a glitch.

Koodo has nothing to gain by charging you tax as those funds go to the gov't and not Koodo.

I'm sorry about the frustration. Hopefully this will not repeat.
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Allan, Mobile Master

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How often does it dissappear from your bill? For Koodo's EPP discount you have to resubmit your infornation every year in order to get the discount so this may be the same sort of thing.
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Barbara Miller

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Thank you. I will send in my info again.
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deb

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This is just silly that it falls off the system and you can't send it via fax or email that I can find you have to send it by mail.  I'm looking for and address or phone number.  Why would they drop the tax exemption?  It isn't as if you all of a sudden aren't First Nations.  I could see if we changed addresses maybe...
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Vicki Seymour

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To where can I send this info?? I can't find an email adress or phone number anywhere!! on my phone or phone bill. if i dial *611 they tell me it will cost me $10 or $15 to get anyone to do thier jobs on the phone. I have to do it all self-serve or get charged to deal with someone who is meant to be a 'CUSTOMER Service- REP!" I have to pay them to do their jobs ???? :/ I am not paying someone more money to do their intial job. Can someone please give me the 800# or email address to send my ceritificate of indian status/paperwork that shows tax exempt
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Dinh, Mobile Master

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If the option is not on your selfserve, you won't be charged because you cannot do it yourself.

Koodo number is 611 from your handset or 1 (866) 995-6636. You could also send message to their facebook and ask for the detail.
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Josie, Employee

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Hey Vicki, please check your email.  The tax exemption form and details you need has been emailed to you.
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Vicki Seymour

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I got that form. As directed on the form, I MAILED the form and my ID. There is still taxes on my monthly invoice. I am not paying the taxes!! Is someone ever going to respond to my tax exemption - submission???
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Mayumi, Mobile Master

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When did you mail it and what is your billing date?
I see Josie replied a month ago (I don’t know exact date).
Maybe they are still on the process about it and couldn’t make this month billing...?
They might send you confirm email once it applied. And if you don’t see adjustments on next bill, then I would contact them again.
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Howard Nordquist

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i would like a tax exemption form and details emailed to me. thank you
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Mayumi, Mobile Master

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Send them a message through facebook and ask for the form and detail.
https://m.facebook.com/Koodo

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